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Terms of service

Xtreme Nutrition Terms and Conditions

Please read these Terms and Conditions carefully before placing an order through our website.

Last updated: [Month Year]

1. General

These Terms and Conditions apply to all purchases made through the Xtreme Nutrition website ("Website").

The Website is operated by [Company Name] ("we", "us", "our", or "Xtreme Nutrition").

By accessing our Website and placing an order, you agree to be bound by these Terms and Conditions.

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will apply only to orders placed after the revised Terms and Conditions have been published on the Website.

2. Placing an Order

2.1 Eligibility

To place an order, you must:

  • Be at least 18 years old

  • Provide accurate and complete information

  • Have a valid email address

  • Be legally able to enter into a contract

2.2 How to Place an Order

Orders can only be placed through our Website using the online checkout process.

2.3 Order Confirmation

After placing an order, you will receive an order confirmation email containing your order number.

Please note that receiving an order confirmation does not automatically mean that your order has been accepted.

2.4 Order Acceptance

When you place an order, you are making an offer to purchase products from us.

We reserve the right to:

  • Accept or reject any order

  • Limit product quantities

  • Cancel an order if products are unavailable

  • Cancel an order if payment cannot be verified

If we cannot accept your order, we will contact you using the details you provided.

2.5 Product Images

We make every effort to display products accurately. However, product images, packaging, colours, and sizes displayed on the Website may vary slightly from the actual products received.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we will contact you as soon as possible to discuss alternative options or arrange a refund.

4. Prices

4.1 Pricing

All prices displayed on the Website are shown in GBP (£) and include VAT where applicable.

Delivery charges are calculated separately and will be displayed during checkout before payment is completed.

4.2 Pricing Errors

Although we try to ensure all prices are accurate, errors may occasionally occur.

If we discover an error in the price of a product you have ordered, we reserve the right to cancel the order and issue a full refund.

4.3 Promotional Offers

Promotions, discount codes, bundle offers, and special promotions may be subject to additional terms.

Unless otherwise stated, promotional offers cannot be combined.

5. Payment

We currently accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • PayPal

  • Klarna

  • Clearpay

All payments must be authorised before products are dispatched.

If payment cannot be processed or authorised, we reserve the right to cancel your order.

6. Delivery

6.1 Delivery Address

Products will be delivered to the address provided during checkout.

Customers are responsible for ensuring that all delivery information is accurate.

6.2 Delivery Times

Any delivery times provided on our Website are estimates only.

Although we will make every effort to deliver orders within the stated timeframe, delays may occasionally occur due to circumstances outside our control.

6.3 Transfer of Risk

Responsibility for products passes to you once they have been delivered to the delivery address provided during checkout.

7. Returns and Refunds

7.1 Returning Products

If you wish to return a product, please contact our customer support team before returning the item.

Products must be returned in their original condition and packaging.

7.2 Faulty or Incorrect Products

If you receive a product that is damaged, faulty, incomplete, or supplied in error, please contact us as soon as possible.

We may ask for photographs or additional information to help us investigate the issue.

7.3 Refunds

Approved refunds will be processed using the original payment method.

Delivery charges are generally non-refundable unless the return is the result of an error on our part.

Please also refer to our separate Refund Policy for additional information.

8. Product Information and Health Disclaimer

Our products are intended to support a balanced diet and healthy lifestyle.

The information provided on this Website is for general information purposes only and should not be considered medical advice.

You should always consult an appropriately qualified healthcare professional before using any supplement, particularly if you:

  • Are pregnant

  • Are breastfeeding

  • Have a medical condition

  • Are taking prescription medication

Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle.

9. Limitation of Liability

Nothing in these Terms and Conditions excludes or limits any rights you have under UK consumer protection legislation.

To the maximum extent permitted by law, Xtreme Nutrition will not be liable for:

  • Loss of profits

  • Loss of income

  • Loss of business

  • Loss of data

  • Indirect or consequential losses

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot legally be excluded

10. Intellectual Property

All content available on this Website, including:

  • Text

  • Images

  • Graphics

  • Logos

  • Product descriptions

  • Branding

  • Website design

remains the property of Xtreme Nutrition or its licensors.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. Privacy and Data Protection

We process personal information in accordance with our Privacy Policy.

By placing an order through our Website, you acknowledge that we may collect, store, and process your information for purposes including:

  • Order fulfilment

  • Customer support

  • Payment processing

  • Fraud prevention

  • Marketing communications (where consent has been provided)

Please read our Privacy Policy for more information.

12. Circumstances Beyond Our Control

We will not be held responsible for delays or failures caused by events outside our reasonable control, including:

  • Extreme weather

  • Industrial disputes

  • Supply chain disruptions

  • Transportation delays

  • Technical failures

  • Natural disasters

  • Government restrictions

If any of these events occur, we will make every reasonable effort to fulfil our obligations as soon as possible.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

Company: [Company Name]

Email: [Email Address]

Address: [Company Address]

Telephone: [Telephone Number]